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Privacy Policy

Last updated: 25 June 2026

1. Introduction

AiAm ("we", "our", "us"), a product of Geeklab, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at geeklab.dev and use our AI-powered services.

We comply with the South African Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Personal Information

When you register or use AiAm, we may collect:

  • Name and email address
  • Account credentials (encrypted)
  • Billing and payment information (processed securely via third-party payment providers)
  • Usage data and preferences

2.2 Automatically Collected Information

  • IP address and browser type
  • Device information
  • Pages visited and time spent
  • Cookies and similar tracking technologies

2.3 AI-Generated Content

Content you generate using our AI tools (text, images, code) is processed to provide the service. We do not use your generated content to train AI models.

3. How We Use Your Information

  • To provide and maintain our AI services
  • To process your subscription and payments
  • To send transactional emails (verification, password resets, invoices)
  • To improve our platform and user experience
  • To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

  • AI Service Providers (e.g., OpenAI) — to process your content generation requests
  • Payment Processors (e.g., Stripe) — to handle billing
  • Analytics Services (e.g., Google Analytics) — to understand platform usage

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under POPIA and GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

To exercise these rights, contact us at hello@geeklab.co.za.

7. Cookies

We use cookies to maintain your session, remember preferences, and analyse usage. You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request account deletion at any time.

9. Children's Privacy

AiAm is not intended for users under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform.

11. Contact Us

If you have questions about this Privacy Policy or your data: